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The Bridge for Heroes was established in September 2010 by Mike and Helen Taylor with the aim of delivering direct and immediate support to the HM Armed Forces community, veterans and their families.

Since its opening in June 2011 The General Dannatt Contact Centre in King’s Lynn has provided support through respite breaks, compensation claims, pensions advice, veteran advice and guidance, housing advice, service records and medal applications, and military family research.

The General Dannatt Contact Centre, based across two floors, has an easily accessible ground floor, seating area, museum, therapy room and small charity shop. The first floor consists of one-to-one areas for carrying out workshops, training sessions and family support.

The charity's award-winning Military Museum (Military Experience Day and Education Centre - MEDEC) provides a different museum experience. For a small admission fee, friends and family and community can be part of the interactive experience that brings military history to life for all ages. Admission costs go to supporting the charity's beneficiaries. The museum can facilitate school visits, and other features include an interactive trench and World War I timeline to promote the centenerary. Visitors are even encouraged to handle non-fragile artefacts! Filled with authentic artefacts, exhibits, and a hands-on shooting range, this unique military museum is made possible entirely by local supporters and dedicated volunteers from the charity.